Timely communication
Prepare short messages for moments where a full email is not necessary.
Campaigns Hub
Campaigns Hub · Text Marketing
Make the short customer message count.
Use text for concise, timely follow-up while keeping permission, sending hours and replies in clear view.
A practical feature for the work in front of you
Context first. A clearer next step after.
Text Marketing is built for the message that benefits from being brief: an opening, reminder or quick follow-up. It keeps the channel considerate by making the purpose and the customer’s choices part of the workflow.
Text is a close channel, so every message needs a clear purpose and a respectful pace. Keep consent and opt-out context visible before the audience is chosen, especially when the update is time-sensitive.
What it helps your team do
Make the details easier to act on.
Channel consent
Keep text permission separate from email permission before choosing an audience.
Respectful timing
Use the sending rhythm and opt-out context that customers expect.
The working rhythm
Keep it simple enough to repeat.
- 01Confirm permission
- 02Write the short message
- 03Send at a considerate time
See it in context