Campaigns Hub
Email templates
Email templates help the team start from a consistent, on-brand layout when preparing a campaign. They are a starting point for a useful message, not a reason to send the same content to every contact without context.
Use a template to keep the business identity clear, then tailor the content to the audience and reason for the message. Marketing email still sends only to subscribed contacts and must include the business address and unsubscribe link.
Campaign work is easier to trust when every message begins with a clear purpose and the right contact context. Keep email and text choices separate, use the shared contact record before you send and make the next follow-up useful to the person receiving it. A considered audience is more valuable than simply sending to the largest possible list.
How to approach it
- 01
Choose a useful starting layout
Select a template that fits the kind of customer update you need to prepare.
- 02
Add the real message
Write content that is accurate, specific and useful for the selected audience.
- 03
Check the required details
Confirm the verified sending domain, business address and unsubscribe link before sending.
This isn’t legal advice — check the rules that apply to your business.