Local Hub
Listings & citations: how the health score works
Listings health is calculated as matching fields divided by checked fields. It never shows 100% when nothing has been checked. This makes the score a useful review signal instead of a blank result that looks perfect.
Use the score to find mismatches between the business record and the checked listing details. The goal is to improve the accuracy customers see, not to chase a number without understanding which fields need attention.
Local work becomes easier to manage when the business facts and customer context are kept close together. Use the hub to make a clear distinction between information that is confirmed, information that needs a review and work that still needs a response. That steady record makes it easier to choose the next useful update without guessing.
How to approach it
- 01
Review the checked fields
Look at the fields Nice Rank has compared before interpreting the score.
- 02
Find mismatches
Use the listing details to spot where public information does not match the business record.
- 03
Update the source information
Correct the relevant business or listing detail, then review the health context again.